InAddWeb DigitalbySakshee Chowta·Aug 24The Client Success Manager Is Not Your Project Manager; Here’s the Difference“A CSM ensures smooth communication between the development team and the client.” Lisa Johnson, Customer Success Manager
Allen Davis·May 28The Top 3 Qualities My Most Successful Client Qualities**TL;DR:** After years of running Corran Force Designs, I’ve noticed a pattern. The clients who actually win — who build real, lasting…
David Chen·May 22Month One Isn’t AI. It’s Data Sanitation.The B2B AI industry sells “30 days to value.” The real timeline of a deployment looks nothing like that — and the buyer who knows this in…
InAddWeb DigitalbySakshee Chowta·Mar 26A Day in My Life Managing Clients Across 3 Time Zones“The single biggest problem in communication is the illusion that it has taken place.” — George Bernard Shaw
Shea Johnson, PhD·Mar 24The One Resource I nearly Forgot (and why my clients love it)But don’t just take my word for it — hear directly from someone who’s lived it.
Sandra Martini·Feb 13Trust Doesn’t Break Loudly — It Leaks QuietlyMost business owners think retention problems show up at renewal time.
Bernardeth Gaspar·Nov 20, 2025The Onboarding Packet That Gets You Paid FasterThe fastest invoices I’ve ever seen were born on day zero.
Todd Larsen·Nov 3, 2025The Exact Messages I Send to Get Powerful Client TestimonialsA simple, repeatable process that captures client wins and turns them into proof that closes deals faster.
Bernardeth Gaspar·Oct 23, 2025The Late-Payment Sequence That’s Firm, Kind — and Works (Free Excerpt)Most late payments aren’t malice — they’re messy systems. A calendar reminder pings, a portal loses an attachment, someone new joins AP…
Bernardeth Gaspar·Sep 30, 2025The Audit Letter That Ruined My Lunch — And How Documentation Won the DayMy phone buzzed at 12:07. Subject line: “Notice of Review.” My salad wilted while I read the letter twice. By 17:00, I’d built an audit…
