Sarah Mitchell·May 5The Secret Life of Diamond Pet Foods: Why My $30 Costco Bag is “Cousins” With Your $70 Premium…Last Tuesday, I stood in the pet aisle of a boutique store, holding a 5lb bag of grain-free, air-dried, ethically-sourced rabbit kibble…
Christopher Elliott·Apr 24StubHub FanProtect guarantee failed. Here’s how one buyer fought back.When Jeff Balesh buys tickets to see Eric Clapton in Philadelphia, he counts on StubHub’s FanProtect Guarantee to protect his purchase. It…A response icon3A response icon3
Zarak Krumfort·Mar 20“If It’s Monthly, Why Am I Blocked After 3 Days?”The Illusion of a Monthly Subscription: Why Claude Pro’s Model Doesn’t Make Sense
Christopher Elliott·Feb 2My insurance says I owe nothing, so why is Quest Diagnostics demanding $563?Jan Burnett thinks her routine blood tests are behind her when she receives an explanation of benefits showing zero patient responsibility…
Christopher Elliott·Jan 18Help! GeoBlue keeps asking for the same documents again — and it won’t pay my $17,746 claimMitch Gershenfeld expected an adventure when he retired to travel the world — not a medical misadventure that would pit him against his…
Christopher Elliott·Dec 19, 2025Why did Budget wait 18 days to charge me $450 for ‘dirty’ floor mats?Michael Margulis returns a Budget rental van in good condition, only to be hit with a $450 cleaning fee 18 days later. The car rental…
Christopher Elliott·Dec 17, 2025Your next trip could be riskier than you think — here’s why (and how to adapt)Colombia has been at the top of Seann Malloy’s bucket list for years, so he recently started planning a solo trip to Cartagena and…
Christopher Elliott·Dec 15, 2025Does AirAsia still owe me a pandemic refund? Here’s the surprising answerCan AirAsia keep John Pracy’s $100? He’d booked a ticket from Cebu, Philippines, to Manila, the airline canceled the flight, and then it…
Christopher Elliott·Dec 12, 2025“Extreme” travel inconveniences — and how to avoid themI’m still wondering how I ended up in seat 18E — a middle seat — on a Hong Kong Express flight from Phuket, Thailand, to Hong Kong. But it…A response icon4A response icon4
