Christopher Elliott·Nov 21, 2025Holiday Inn surprise charge: a $59 bill for a lamp I didn’t damage!Millie Crawford didn’t think much about the lamp in her Holiday Inn Express room. Not until a $59 charge appeared on her credit card days…A response icon1
Christopher Elliott·Dec 20, 2024Why won’t KLM refund my flex ticket?After Mel Stevenson cancels her fully refundable KLM flex ticket, the airline only refunds her half the money. Can she get the rest?
Christopher Elliott·Nov 23, 2024My Whirlpool washing machine is making loud noises! Can you help?What should you do if your Whirlpool washing machine is making loud noises? That’s the problem Kathy Lathrop is having with her new…