Ashwani verma·Aug 20Built a lot of failed products before I learned this one thing .Ask users why they left, don’t guess :
Marc Llopart·May 11The Feedback Graveyard — Customer feedback dies in seven inboxesPart 1 of The Feedback Graveyard, a series on why customer feedback never makes it to your roadmap.
Ilai Szpiezak·Oct 20, 2024Pioneer: Where CX and events came together.Intercom’s first AI customer service summit in London — Pioneer. Thoughts on events and CX, building Dolphin AI.
Digital Expert·Jun 28, 20245 Best Customer Feedback Tools 2024Quick Pick of the Best Customer Feedback Tools for 2024
