William Turner·Oct 6, 2025How AI is Empowering (Not Replacing) Human Customer SupportThe conversation around artificial intelligence in customer service has been dominated by a single, persistent question: will AI replace…
Polly Funk·Jun 23, 20255 Use Cases Where B2B Clients Actually Prefer Self-ServiceBecause not every issue needs a ticket — and your clients know it.
Jim Garner·Feb 20, 20255 Of The Top Industries For Rewarding Customer Service RolesI’m a people person.
J. Maurice Regent·Jan 27, 2025Hello? Is There Anything Else You Can Do for Me?Seek Only the Best #8 — Why finding the best service is so difficultA response icon5A response icon5
InLatinx In PowerbyThaisa Fernandes·Nov 5, 2024Confidence in the Tech IndustryBased on an episode with Thais Campbell 🇧🇷
InOpen Mind on the WorldbyThe Gerber·May 18, 2024Artificial Intelligence: Revolutionizing the Future of Customer SupportIn an era where technology continuously reshapes business landscapes, Artificial Intelligence (AI) emerges as a transformative force…
James Moffitt·Mar 1, 2024The patience of JobThat is Job, the person in the Old Testament. Do you remember him? If not, you may be familiar with how important patience can be…
InDIY SuccessbyDonna Gets Real·Feb 19, 2024Side Hustle #11: Remote Customer Support Is The Cozy Side Hustle That PaysIf you’re looking to turn your knack for problem-solving and communication into a flexible side hustle, remote customer support jobs or…
JindalX·Feb 6, 2024Customer Support vs. Customer Experience: Differences You Need to KnowIn the bustling marketplace, where brands vie for attention like starlets on a red carpet, customer experience (CX) reigns supreme. It’s…
