Scalefusion·Feb 14, 2019How Some Brands Have Changed their B2B SaaS Game with a Powerful Customer Support SystemSoftware As A Service — You know what’s really interesting about SaaS? The first S of the abbreviation signifies your product; while the…
InCrowdfire — The Official Crowdfire BlogbyCrowdfire·Jan 29, 2019How to provide quick Customer Support on Social Media like a Pro!Customer support on social media is a lot different than customer support on other platforms. Social media is a lot less forgiving when it…
Abhisi Help Desk·Jan 19, 2018Strategies to Get Customers to Trust Your E-Commerce StoreYou might have the perfect product for sale but you will need to convince your customers when they land on your website. Let’s take a look…
Abhisi·Feb 9, 2017Self Service Portals Are Bringing Reforms In The Support Industry — Abhisi Help DeskUnlike the past where a customer support system was only to link a customer with the support team of a company, current support systems try…
Abhisi·Feb 9, 2017Converting A Support Ticket Into A Sale Is Possible With An Efficient Helpdesk — AbhisiAn efficient helpdesk will ensure that customer queries are addressed faster — this can lead to a conversion. This is possible by…
