Allensaji·1d agoI already tried refreshingHow I built a support assistant that remembers failed steps and checks what happened on-chain.
Theo Varn·1d agoShould You Choose Chipp or Botpress for a Website-Based Support Bot?Your help center is public, but the pages change; the chatbot decision is really about how those pages enter its knowledge base.
Mira Calder·1d agoShould your team choose Chipp or Chatbase for customer support?A support bot decision starts with the work after the first answer. Who updates its sources, where a request goes next, and how usage is…
Riku·2d agoDoes Translating to English Make AI Judgments More Accurate? A Japanese–English Comparison with JevIn my previous experiment with Jev, a judgment-only model, I routed 112 customer inquiries to eight support desks. Asking once achieved…
Kadiyalabindu·3d agoBeyond Chatbots: How Persistent Memory Is Transforming AI-Powered Customer SupportExploring how AI systems can remember past interactions, understand customer needs, and create more personalized support experiences.
Just Story·3d agoYour Support Inbox Is a To-Do List for Your Product PageMost small sellers type the same answer to the same buyer question every week. Claude can turn those answers into a short set of saved…
Trevor Lekranec·3d agoWhich AI chatbot builder fits your knowledge workflow?When a support bot gives a wrong answer, the hard question is whether you can trace it to a source and repair the pipeline.A response icon1A response icon1
Riku·3d agoDoes Bundling AI Judgments Make Them More Accurate? An Experiment with Jev, a Judgment-Only ModelIn an era when AIs like ChatGPT write text, an AI has appeared that does not write text and only makes judgments. Its name is Jev.
Alex Whiteingale·3d agoShould you automate support replies or keep a human in the loop?Your support inbox has repeat questions, but the risky part is deciding what the agent may answer alone.
Sadhu Akash·3d agoMemoryDesk: Building an AI-Powered Customer Support Agent Using Hindsight Memory and Groq LLM1. Introduction
