SoftClouds·Jun 4, 2024Utility Industry: The New CX Boomerang for Repeat Customer SuccessThe utility industry is experiencing a radical transformation. Fueled by the rise of electric vehicles (EVs) and distributed solar…
Revium·Dec 16, 2021CX Trends Analysis 2022As a Customer Experience Designer my work is commonly made up of learning about different people, reflecting on behaviours, patterns…
InWorthixbyItzell Ramirez-Lopez·Jun 11, 2021Supersonic jets are comingSince the start of the pandemic, people had to cancel any travel plans they had made and stay at home instead. But finally, after being…
InWorthixbyHannah Michelle Lambert·Jun 4, 2021Twitter gets into subscriptions with Twitter BlueTwitter users have been asking for an edit button for years, and now they’re finally getting it… kind of. Twitter Blue is Twitter’s new…
InWorthixbyItzell Ramirez-Lopez·May 14, 2021The Starbucks ExperienceFor many consumers, Starbucks is their go to place for coffee. The company has grown not only because of its great-tasting coffee, but also…
InsejaoutoftheboxbyOut of The Box·May 4, 2021O que é a Out of the box?Co-criamos, diversificamos e inovamos em entretenimento.
InWorthixbyItzell Ramirez-Lopez·Apr 21, 2021AI will transform healthcareBefore the COVID-19 pandemic, the healthcare industry was laying low. Some might say it was even falling behind in technology and…
maaiiconnect·Apr 19, 2021How Conversational Commerce Transforms the Customer JourneyToday’s customer journey consists of 140 touchpoints online and offline that influence your customer’s decisions to buy and re-purchase…
InWorthixbyItzell Ramirez-Lopez·Apr 9, 2021Best Buy is coming after AmazonSubscription models have become something normal in the lives of consumers, mainly thanks to industry giants Netflix and Amazon. While we…
Ilinca·Mar 25, 2021How to improve customer experience (CX) using dedicated financial appsFinancial app development can play a critical role in providing users with a positive digital experience.
