Nationalcollectionswa·1h agoTop Challenges Perth and WA Businesses Face With Unpaid InvoicesBusinesses in Perth and regional Western Australia face severe cash flow bottlenecks caused by prolonged payment terms, evasive debtors…
Williams Rush & Associates·Oct 26Two Cities, One Receivables Standard: A Dallas–San Antonio Commercial Collections PlaybookA Dallas tenant disputes a common area maintenance (CAM) reconciliation while a San Antonio tenant has missed base-rent payments. Both…
FINAL NOTICE·Jan 19When to Escalate from Reminders to Formal Notices (A Timeline)There’s a moment when friendly reminders stop working.
Operations - Receivables Info·Jan 7Why Sales to Client Services Alignment Determines Client RetentionIn most service-based industries, acquiring a new client costs significantly more than keeping an existing one. Research from Yotpo shows…
Operations - Receivables Info·Oct 6, 2025Consumer Bots and Digital-First Debt Collection: Preparing for a New EraDebt collection is facing a disruption that few could have predicted a decade ago: consumers may soon use AI bots to negotiate debts on…
Angela Ralston·Jun 16, 2025The Data Hustle Behind Debt Relief: How Your Hardship Became a CommodityDebt Settlement Industry in Depth (3 of 4) By Angela Ralston
InTiloresbySteven Renwick·Dec 9, 2024€900k fine for not deleting data!An unnamed debt-collection company from Germany was recently fined €900,000 under the General Data Protection Regulations (GDPR). Their…
Tori Freeman·Oct 31, 2024Ghosts of Medical Bills PastCHI St. Luke’s billed us $1145 for an IV we didn’t receive, but instead of correcting their error they sent us to the debt collector.
