InNairobi Design Community (NDC)byMaryann Wangari·Apr 22Why Digital Financial Services in Africa Still Fail Users at the Point of NeedWhat Safaricom’s My OneApp reveals about service design, trust, forced transitions, and the cost of ignoring the people you’re designing…
Kingston Tagoe·Apr 22, 2022From Production to Taxation: A Better Approach to e-LevyGovernment of Ghana will make just around GHC 1.2 billion from taxing electronic money transactions. There’s a better approach to reach…
InBharatInclusionbyBharat Inclusion Initiative·Mar 12, 2021Designing for Bharat: Going beyond Access towards Adoption of Digital Financial ServicesBy: Trisha Ghoshal, Supriya Sharma