InASSERTIONbyPradeep Vasudev·Jan 18, 2021Remote worker connectivity — what’s legal in the new regime?Ever since the Indian government issued new guidelines for OSPs, there has been a lot of optimism in the industry, along with a little…
InASSERTIONbyPradeep Vasudev·Mar 18, 2020COVID-19 and New WFH Rules for Contact Centers in India — regulatory updatesThe last one week has been very dramatic in terms of regulatory changes in India for OSPs. Based on a representation by industry to the…
InASSERTIONbyPradeep Vasudev·Nov 6, 20195 (More) things to look for when you want to check your OSP compliance — Set 2Two weeks ago, we started the conversation about what you need to do if you want to make sure you are compliant with OSP norms.
InASSERTIONbyPradeep Vasudev·Oct 29, 20195 (More) things to look for when you want to check your OSP complianceLast week, we started the conversation about what you need to do if you want to make sure you are compliant with OSP norms.
