Siannesiandy·Jan 23Electrolux Washing Machine Failure and Lack of Accountability: A Consumer Case from IndonesiaThis article documents my unresolved consumer dispute with Electrolux regarding a washing machine purchased in Indonesia.
Christopher Elliott·Jan 21Frigidaire’s frozen promises left me out in the coldMike Tarallo pays a fixed rate to repair his refrigerator but gets endless delays, false diagnoses, and a canceled service visit. Can…
Christopher Elliott·Jul 16, 2025This Electrolux refrigerator I bought from Costco doesn’t work. Can I get one that works?David Hauser’s Electrolux refrigerator, purchased from Costco, stops working. Despite being under warranty, no one can seem to fix it. Is…
Christopher Elliott·Dec 22, 2024My Electrolux refrigerator doesn’t work. Can you fix it?The Electrolux refrigerator Gayle Douglas bought doesn’t work — and it never has. How many times should the company attempt a repair…
B A Little, M.Ed. - The Caffeinated Writer·Sep 1, 2023Electrolux Group Recalls Frigidaire Gas CooktopsRisk of Gas Leak, Fire Hazard
B A Little, M.Ed. - The Caffeinated Writer·Jul 14, 2023Electrolux Group Recalls Frigidaire Gas Laundry CentersElectrolux Group has received 23 reports of fire
Christopher Elliott·Dec 15, 2022My Frigidaire microwave stopped working. Why won’t they honor my warranty?Manuel Harris’s microwave oven stops working. Fortunately, it’s still under warranty. Unfortunately, Frigidaire won’t honor the warranty…
Tove Chevalley·Jun 7, 2022Can a future kitchen support a sustainable food system?Last week, the United Nations and hundreds of businesses and NGOs has come to Stockholm for the international environment meeting…
Elizabeth Soufli·Jun 15, 2021Pernilla Johansson: Electrolux’s design path from human-centric products to humanity-centric…“Design is more than an art. It is also a science.”
Johan Bouvin·Dec 1, 2020A better understanding of customer feedback with eye tracking enabled VRA case study by VIVE Enterprise on the collaboration between Electrolux and Vobling using technology enabled by Tobii’s eye tracking
