INSIGHT FLOW·Nov 3Under Festival Lights, Before the Next FlightFukuoka, Busan and Singapore: the month HiStranger stopped introducing itself and started being asked how to work together.
INSIGHT FLOW·Sep 23Under a Harvest Moon, Before the Long RoadA season of stages, a new product, and the quiet breath before HiStranger’s biggest journey yet.A response icon1A response icon1
Harish·Aug 24Customer Service: Emotion AI is Financial Customer Care?Emotion AI is becoming an important capability in financial customer care because it helps banks, insurers, and wealth-management firms…
InWhat’s Right with the Future?byRichard Yonck·Jul 30Tracking the Developing Emotion Economy[“What’s Right with the Future” is an ongoing series that explores the many ways the world is changing for the better, particularly in the…
INSIGHT FLOW·Jul 16We Put Meta’s Brain-Response Model to the Test — Then Checked It Against Real AudiencesA tech lead’s field test of TRIBE v2, and what happened when its predicted brain activity met InsightFlow’s real biosignal data.
INSIGHT FLOW·Jul 7When “Is This Real?” Became “How Soon Can We Use It?”What one month across Madrid, Paris, and beyond taught us about taking Emotion AI global.
Aakash Srinivasan·Jul 1Why Interview #40 Is Never as Good as Interview #3Imagine a research team running forty depth interviews for a global product launch.
InAge of AwarenessbyMary Lee Weir·Jun 15Monitoring Versus UnderstandingA business can record every call, transcribe every meeting, and analyze every review and still misunderstand what is happening. The…
Zahra Javid·Jun 4We Measure Clicks. But What If We Could Measure Frustration?How Emotion AI could change the future of UX and Product Design? For years, product teams have relied on surveys, interviews, usability…
Charlie Fitzgerald·Jun 1Emotion AI: The Politics of FeelingWhen I first wrote about emotion AI, the question of whether AI could understand human emotion was more theoretical than a material…
