Nikolay Gekht·Feb 15Should your business be connected to the delivery?A comment under one of my posts last week, about the importance of connecting delivery to business outcomes and metrics, raised a very fair…
Ajay Singh·Nov 21, 2025The Art of the Delightful Surprise: Why It’s Better to Overdeliver on Underpromised ResultsHow strategically managing low expectations builds lasting gratitude and deeper loyalty.
Perspectiveship.com·Mar 12, 2024On Managing Expectations — Leadership & WorkWhen people casually ask me what I do as an engineering manager: I answer that I’m in the business of managing expectations.
Madeleine Sharp·Mar 9, 2024Expectations Will Ruin Your FriendshipsThe importance of embracing your friends’ individuality.