John Anthony Naveen·Oct 14How I redesigned repair estimates for field technicians using the design thinking process: UX case…Hello there! This is my second case study, and this time it’s about a real product I worked on. I’m glad 😇 to walk you through my design…
Warren Eiserman·Aug 22Field Service Management Mobile logging using abap2ui5The Abap2ui5 project offers a way to build UI5 applications using server-side rendering. I wrote more about the setting up the library in…A response icon1
FieldCamp·Aug 13Two CEOs, One Thread, and a Thousand Contractors in the MiddleServiceTitan says the partner declined certification. Podium’s CEO says he couldn’t get a meeting. Both statements are public — and neither…
FieldCamp·Jul 7The Booking Page Is Dead. The Intake Engine Is the New Front Office.Online booking has become table stakes in field service software. Jobber has it. Housecall Pro has it. Most modern tools now understand…
Carlos Alberto Pena Molina·Jun 10Building a Concurrent AI Call Center for Field Service Operations — VAPI, Idempotency, and What…VAPI, caller identity resolution, idempotency keys, TCPA compliance, and a closed operational loop — built in production for a real field…
