Review Playbook HQ·6h agoHow to Respond to a Bad Google Review (Without Making It Worse)A calm, five-step reply process for home service owners, plus what the law and Google’s rules say you can’t do.
Albert B. Pepper Jr.·Oct 27📢 Forensic Audit Reveals Over 1/3 Google Five Star Reviews Are Fraudulent | Stl Buy & Sell…📢 Fraudulent Five Star Reviews | STL Buy & Sell Realtors
Jack smyth·Oct 26How to Reply to a Negative Review (Without Making It Worse)Your reply is not for the reviewer. It is for the hundred people reading it after them. Every owner has felt the same flash of anger…
Jack smyth·Oct 22Below 4.0 Stars, Your Business Is InvisibleNobody boycotts a 3.8-star business. They just never see it.
Alex Carey·Oct 21Sixteen juice bars, one tag per counter: what Guapa Juice got in its first weeks with LecyA Belgian chain replaced its paper stamp card with a dynamic NFC tag. Here is how the deployment went, what the back-office shows, and what…A response icon1A response icon1
Valeria Ledezma·Oct 8Yelp Fusion vs. Google Places vs. a Unified Reviews API: What Each One Actually Gets YouIf you’ve started researching review data APIs, you’ve probably run into the same fork in the road: use each publisher’s own official API…
Audrey Robbins·Oct 3Review Cards for Customers: Why Your Competitors Have More Google Reviews Than YouThe difference is often not happier customers. It’s having a repeatable system for asking for reviews — and Google review request cards can…A response icon1A response icon1
Synfinity Dynamics·Sep 16Why People Read Negative Reviews FirstPeople read negative reviews first because they help reduce uncertainty and identify potential risks before making a purchase. Negative…
Victor·Sep 3I Studied 1,000 Google Review Responses. Here’s What the Best Ones Have in Common.Most of them are talking to the wrong person.
Victor·Aug 20Why Your Google Reviews Aren’t Showing UpA business owner went public with their numbers in early July 2026. Over years of steady effort, they’d built up 4,600 Google reviews…
