Sajid Yakheen·Apr 16, 2022Help Scout ReviewHelp Scout is a cloud-based help desk solution tailored to the needs of small businesses and small teams. The interface looks like a…
TestBox·Jan 5, 2022In our last post, we shared our four favorite Help Scout features.If you’re new to the TestBox blog, we’ve been sharing features we love and those we’ve found more challenging in popular customer support…
TestBox·Jan 5, 2022Our four favorite Help Scout featuresIn this series of posts, we’ve been sharing our favorite features of popular customer support platforms and offering some workarounds to…
InAutopilotbyMichael Sharkey·Sep 8, 2021Help Scout for Autopilot. Empower your advocates.Today we’re pleased to announce Help Scout for Autopilot, it’s one of our many customer support software integrations that we’ll be…
JJ Ferman·Jul 15, 2021How to Migrate Emails from Help Scout to GmailI just completed some work for a client where I had to migrate all their emails from Help Scout to Gmail (Google Mail). Turns out this…
Tanaka Mutandiro·Apr 19, 2021How Tanaka can add value to Help Scout as a Customer ChampionDear Help Scout Team,
Tanaka Mutandiro·Feb 17, 2021How to Keep Track of Feature/Update Requests Using Help Scout and Third-Party AppsCustomers will constantly have numerous ideas of how certain features or updates will enhance your product. Some ideas are superb whilst…
Alex Garcia·Jul 5, 2019An open source Python package for moving HelpScout data into Google BigQueryForeword
Emily Clark·Oct 28, 2018Inbound marketing approaches by Help Scout and Hub SpotIntroduction For this report, I am going to review two organisations — Help Scout and Hub Spot, on their use of inbound marketing methods…
