Gael Gilliland·Jan 16, 2023Why Use Storytelling as a Volunteer to Build RapportTired of the same old volunteer activities? Looking for a way to connect with those you serve in a meaningful and impactful way? Look no…
Tiffany Markman·Dec 22, 2022Use microcopy to remove customer friction“Click here” — the two most common words on the internet, second only to “Buy now”. Here’s the problem, though: Online consumers have…
Tiffany Markman·Feb 14, 2022Hey! Are you LISTENING to me?How to have better conversations post-pandemic
