InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·1d agoMastering ITIL 4’s Four Dimensions: A Guide for ITSM and IT SecurityUnderstanding How the Four Dimensions of ITIL 4 Work Together to Improve IT Service Management
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Oct 4How Can ITIL Practices Streamline Your Major Incident Management Process?Streamlining Major Incident Management with ITIL
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25Synergy in Transition: Uniting ITIL 4 and Organizational Change Management for Effective Change…How ITIL 4 and OCM Balance Structured Change, People, and Business Agility
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 25How Can Combining ITIL 4 and Agile Lead to Better Projects?How ITIL 4 Brings Structure, Agility, and Strategic Value to Project Management
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Sep 2ITIL 4 Explained: How SMO and VMO Transform Service ManagementITIL 4, SMO and VMO: How to Align IT Service Management with Business Value
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Aug 2Two Sides of the Same Coin: Why IT Security Fails Without Service ManagementLessons from Tecnofor ITSM Day 2025 on why cybersecurity begins with strong IT Service Management
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jul 31Process Mining in ITSM: Hidden Workflows RevealedSee how IT services really work with data, not assumptions
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jul 4ITIL 5 Foundation: Exam SuccessHow to study smarter by understanding the relationships within ITIL 5A response icon1A response icon1
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jun 23Is ITIL 4 Problem Management an Optional Luxury or a Critical Lifeline for Your IT Operations?Why fixing symptoms often costs more than solving root causes
InThe ITSM Practice PodcastbyLuigi Ferri | The ITSM Practice Podcast·Jun 19ITIL 4 Principles: Key to Organization ExcellenceHow ITIL Guiding Principles Drive Better Decisions, Greater Value, and Continuous Improvement
