Jens Erik Gould·Oct 7, 2025What AI Can’t Do (Yet) And Why Legal Ops Talent Still MattersJens Erik Gould serves as the Founder & CEO of Amalga Group, an innovative Texas-based company specializing in nearshore outsourcing.
Jens Erik Gould·Jan 19, 2024How Jens Erik Gould Measures and Evaluates the Performance of Nearshore Outsourcing Providers to…Any time a company takes on a new project, it’s essential to measure and evaluate its performance to achieve tangible business results…
Jens Erik Gould·Dec 28, 2023A Discussion with Jens Erik Gould, CEO of Amalga Group, on Future Trends in Nearshore OutsourcingJens Erik Gould is the Founder & CEO of Amalga Group,a Texas-based nearshore outsourcing company specializing in IT, software engineering…
Jens Erik Gould·Dec 22, 2023Amalga Group CEO Jens Erik Gould on Leveraging Latin America’s Contact Center Talent Through…Although more aspects of customer service are being handed over to automation tools such as chatbots, contact centers remain an essential…
Jens Erik Gould·Dec 20, 2023Jens Erik Gould of Amalga Group Sheds Light on Tapping into Latin America’s IT TalentOver the last few years, the negative stigma of outsourcing has all but disappeared. According to Amalga Group CEO Jens Erik Gould…
