InServignerbyServigner·Mar 5The organising principle for transformation: life events and triggersWe started this series by stating that a “single view” or golden record is useful construct, but it is not a transformation strategy. We…
InDigital & Service Design | Adur & Worthing CouncilsbySimon Millier·Dec 18, 2025Year Notes 2025 — a Revolutionary Year in ReviewThe pace at which AI has permeated our lives this year felt totally unprecedented, even compared to other tech trends. There’s obvious…
Carl Haggerty·Feb 18, 2025The Problem With “What Got You Here Won’t Get You There” (and What Will)I’ve always been a sucker for a good quote. They’re like little nuggets of wisdom, perfect for sparking reflection and driving…
Catherine Howe·Feb 17, 2025Local digital: SPRINT!I’ve been reflecting on how the GDS local government sprint goals that Theo Blackwell is leading on and after a conversation with the team…A response icon1