Martin Heusser | M365 Apps & Services MVP·Dec 6, 2023The Ultimate Teams Shared Voicemail SolutionIn June last year I wrote about handling Teams shared voicemail more efficiently. Although the principle is the same today, a couple of…A response icon3A response icon3
Martin Heusser | M365 Apps & Services MVP·Nov 16, 2023Teams Phone Number Management List Part 3I think it’s safe to say by now that this project has been a success. I’ve received lots of positive feedback about this from the…A response icon3A response icon3
Martin Heusser | M365 Apps & Services MVP·Nov 7, 2023Advanced Teams Auto Attendant TroubleshootingIt’s that time of the year again. The holidays are right around the corner. Which begs the question: Did you update the holiday schedules…A response icon2A response icon2
Martin Heusser | M365 Apps & Services MVP·Oct 26, 2023Teams Clipboard DialerAs you may know, I try to blog at least once a month. Although I’m a little behind this month, I’m still well on track to reach my goal in…
Martin Heusser | M365 Apps & Services MVP·Sep 18, 2023Pick Up Held and Join Active Calls for Boss/Delegate Scenarios in Microsoft TeamsMicrosoft recently introduced a big update to call delegation in Microsoft Teams. The last substantial change was when Microsoft rolled out…
Martin Heusser | M365 Apps & Services MVP·Sep 10, 2023How to Pin a Phone Number to the Teams Side RailMany companies have internal emergency response teams which often also have their own internal/local emergency number. Businesses usually…A response icon1A response icon1
Martin Heusser | M365 Apps & Services MVP·Aug 25, 2023How to Validate Phone Number Assignments in Teams (in Bulk)I’ve been assigning phone numbers in Teams for pretty much five years now. I remember when it all started for me with Direct Routing in…
Martin Heusser | M365 Apps & Services MVP·Jul 6, 2023Prettify and Sync Teams Phone Numbers to Azure ADI am a very data and fact driven guy. I strongly believe that clean, consistent and structured data is a tremendously important aspect of…A response icon1A response icon1
Martin Heusser | M365 Apps & Services MVP·May 14, 2023Simultaneously Forward Calls to Multiple Numbers in TeamsWhen configuring call flows in Microsoft Teams, one question I hear a lot is if a call can be forwarded to multiple external numbers at…
Martin Heusser | M365 Apps & Services MVP·Apr 4, 2023Manage Microsoft Teams Call Queues with PowerShell (Force-Sync)After my last article turned into a twenty-minute read, I want to write a short blog post today. At least I’ll try to. We are talking about…
