SUZY THEME (SuzyTheme.com)·Nov 2What Was Hiding on the Top Shelf at Walmart?I went in for a blender and came home with a story, a good laugh, and a soup recipe.
Tech and Marketing Journal·Aug 27Omotenashi & Efficiency: Lessons from Japan’s Customer Service CultureWhen I think about omotenashi and efficiency in Japanese customer service, I often think of an izakaya.
Sakura Hayashi·Apr 13Japan’s Quiet Kindness Felt Almost Too Much… Yet It Gently Healed My HeartA tender reflection on omotenashi — the selfless hospitality that embraces strangers without asking for anything in return.
OrdinaryJPN·Apr 13Polite, But Not Kind? The Invisible Wall of Japanese Social EtiquetteJapan is world-renowned for its “Omotenashi” (hospitality) and impeccable manners. Tourists often leave the country amazed by the bowing…
KOKORO: Mindful Living Japan·Mar 2The Art of “Sasshi”: Why the Japanese Ritual of Anticipation is the Antidote to Modern BurnoutIn our hyper-connected, transactional world, we are constantly locked in a cycle of “Give and Take.” We send an email and tap our fingers…
