Becky Savill·Oct 26There Is No Emerald City: The Art of Bringing People Along on an AI JourneyThere is No Emerald City
Arjen Vrielink·Oct 19Consultancy to SaaS; a maturity modelA five-stage maturity model for companies moving from consultancy to SaaS: typical signals, what goes wrong, and the triggers for moving on
Laura Iuliana·Oct 5Beyond Transformation: What Creates Lasting Impact?Rethinking impact in a world where organisations are being asked to change faster than ever.
Himadri Roy·Oct 4Your Strategy Is Perfect.In 1998, Daimler-Benz and Chrysler announced what was heralded as the merger of the century. Two automotive giants. A combined market…
Jonas Lundsten·Aug 23The Bubble We Live In: Understanding Perspectives in the WorkplaceWe often say things like, “He lives in his own bubble,” “I walk around in my own bubble,” or “You don’t understand because you live in your…
Daniel Tuitt·Aug 9Design in Every Team Doesn’t Kill Design. Bad Operating Models Do.Last year I had the pleasure of debating the motion: “Design in every team kills design.” This was during 2025 Service Design Global…
Mona Tiesler·Aug 3The New Rules of IntelligenceHow artificial intelligence is changing expertise, competitive advantage and organisational decision-making
Thinking Out Loud·Jul 29Why Software Projects Fail Before a Single Line of Code Is WrittenSoftware projects rarely fail because developers can’t write code. They fail because the organization isn’t ready to deliver — long before…