Alyssa Lam·Jun 11, 2025The Payment Operations Paradox: Why 43% of Finance Teams Still Use Excel While Exceptions Consume…A deep dive into the persistent gap between payment technology promises and operational reality
Nithish Deepankar·Oct 1, 2023Customer Management in Payment Operations: How to Keep Customers Happy, Sane, and Not on Speed DialPicture this: You’re a Payment Operations Analyst, and you have the customer on one line, your boss on another, and a stack of chargebacks…
Hauwa Ibrahim·Jul 8, 2023Understanding How Money Moves: The Concept of Payment protocols and Financial Messaging“Money moves as data in a format that is acceptable and allows for interoperability among Financial institutions and other stakeholders…A response icon3
Hauwa Ibrahim·Jun 10, 2023A Beginner’s Guide to Fintech and Payments in NigeriaWhat is the term “Fintech”?A response icon2
Hyphen Finance·Feb 3, 2023Hyphen use case: Automation for your PaystackEver wondered what if, every Paystack transaction can trigger a long list of todos and actually do them for you?