Farheen Fatima·Oct 7The Malcolm Baldrige National Quality Award: Criteria, Benefits, and an Award-Winning Success StoryIntroduction
Eunice·Aug 29At Google, I Stopped Believing Internal Competition Raised Everyone’s PerformanceI thought talented people competing would make the team sharper. Eventually I noticed what we had started protecting from one another.
JENNIFER THOMPSON·Jul 24AI Can Write the Objective. Can It Defend It?Ask any current AI model to write learning objectives for a customer service course and, in about three seconds, you will get something…
Nick Ayton·Jun 30As CEO the sooner you realise — nobody in the Board Room Is on Your Side..But here’s What Is…your CEO Field Guide…
InWorkplace DignitybyKendall Isaac, JD, EdD·Jun 29PIP’n Ain’t EasyIf only every employee had excellent performance. Even very good, good, or (gulp) average might suffice. But alas, this is not always the…
Alexander Badmaev·Jun 12How to Align Employee Training with Business Outcomes: A Guide to the Performance-Approach in…How does a performance-based approach to corporate learning work? How can we design learning that directly influences business results?