Scott Sylvan Bell·Aug 3Nobody Told You That Selling Your Business Is a Grief Event — Because Nobody Thinks of It That WayThe Owner Sold a $22M Business. The Wire Hit. Everyone Is Treating This as a Win. And the Owner Is Grieving — Except the Owner Doesn’t Have…
Ahnaf Khan·Oct 27, 2025Unlocking Value From Every Customer: Why Low-ARR Accounts Deserve High-Touch SuccessWhen it comes to Customer Success, I’ve noticed a trend where many CSMs tend to prioritize the needs of high-ARR accounts. Don’t get me…
InPM101byThaisa Fernandes·Jun 22, 2023📩 Driving Post-Sales Success: How Program Managers Play a Crucial RoleThis blog post emphasizes the importance of post-sales activities for businesses to ensure customer satisfaction, loyalty, and repeat…A response icon2
Javed Maqsood·Mar 25, 202380% of my customers with 1 year contracts have churnedReal use case of a company’s struggles with their early customers in their growth journey
Masakali·Sep 8, 2020What’s in a name? Pre-sales and Post-salesThese days there’s hardly any line between long weekends and otherwise. But an extra day off (thank you to Ripple) — it’s gold! I take…