Harshal S·Aug 7Swiggy Customer Support: From More Agents to Fewer ProblemsA Product Manager’s approach to reducing customer support queries
InSwiggy Bytes — Tech BlogbyAshoka Chandra Wardhan·May 4Ordering Biryani Without Missing a Six: The Swiggy × JioHotstar StoryPicture this: Your favorite batsman is on strike, two runs needed off the last ball — and you’re starving. Do you close the match to open a…
Sundaram Dubey·Oct 15, 2025Swiggy: How Did We Reduced Required Instances by up to 40% for Running Event Ingestion Service at…Swiggy’s Event Sink ingests up to 1 million events per second — delivering everything from order analytics to logistics signals. With high…
InSwiggy Bytes — Tech BlogbyArpit Goel·Jan 8, 2024How we optimised page load metrics on MinisWe choose server side rendering with React18 to help us improve page load timesA response icon1A response icon1
InSwiggy Bytes — Tech BlogbyAbinash Sahoo·Oct 30, 2023#BehindTheBug: Breaking the Event Pipeline: A Migration Gone WrongIn November 2022, Swiggy experienced a significant system outage that lasted for 95 minutes. The incident began when the Order Data Service…
InSwiggy Bytes — Tech BlogbySwiggyBytes·Sep 5, 2023How GenAI Codegen tools are helping us deliver convenience quickerRecent surveys from Postman and Stackoverflow have shown that most companies are seeing about 15% improvement in efficiency due to CodeGen…A response icon5A response icon5
InSwiggy Bytes — Tech BlogbyAshish Ranjan·Sep 4, 2023How Swiggy migrated its k8s workload to GravitonSwiggy, India's leading food ordering and delivery platform, is always looking for ways to optimize its infrastructure and reduce costs…A response icon1A response icon1
InSwiggy Bytes — Tech BlogbyBalvinder Gambhir·Sep 1, 2023Building the WhatToEat Experience on AndroidPart 1 — Creating the Bubble’s LayoutA response icon1A response icon1
InSwiggy Bytes — Tech BlogbyMukesh Kabra·Jul 17, 2023How we improved testing processes using Ephemeral EnvironmentAs a developer, have you been in a situation where your product feature missed the deadline due to the instability of UAT environments? Or…A response icon1A response icon1
InSwiggy Bytes — Tech BlogbySwiggyBytes·Jul 10, 2023Donning Several Hats with Finesse -Meet Swiggy’s Senior Engineering ManagerThis is the story of Ramya Subramanian, a Swiggster who embodies Swiggy’s value “act like an owner” and takes charge in every aspect of her…A response icon2A response icon2
