Lorraine Harrison·May 24, 2017Making customer Service More ImportantYou probably already know that customer service is essential to a successful business model. However, most businesses don’t make it a…
TextSpark·May 3, 2017Customer Service Lessons: What Not to DoIf your customer service department is doing a good job, you’ll know because there won’t be too many complaints. The internet makes it so…
Lorraine Brown·May 3, 2017Avoid Comcast Customer Service MistakesComcast has great Internet, but customers flock away from the company whenever possible. With bad customer service, all it takes is one bad…
Lorraine Brown·Apr 5, 2017Improving Customer Service through Customer Feedback RequestsCustomer service should be an important focus of every business. The more that people enjoy their experience with a certain company, the…
Lianne Rhymes·Feb 13, 20175 Tips for Stronger Customer ServiceSometimes, having better customer service isn’t just about having all the right tools available. It is about understanding your customers…
Emma McDermott·Jan 24, 2017Text Customer Service: Why Not?Phone calls are becoming more and more outdated as time goes on. Customers don’t like to use the phone to call friends and family, so what…
