Shingo | Real Japan Stories·May 23The Passenger Glared at Me Before the Door Was Even Open.The door wasn’t open yet.
Shingo | Real Japan Stories·May 17Even the GPS Gets It Wrong. Here’s What I Do When That Happens.No taxi driver in Tokyo has every road memorized.
Shingo | Real Japan Stories·May 13People Who Explain Well Are Considered Smart. But the Real Reason Is Simpler Than That.In almost every workplace I’ve been in — across more than ten companies over twenty-five years — there were people who could explain things…
Shingo | Real Japan Stories·May 11The Mirror Only Shows Your Outside. Everyone Else Can See the Rest.Every morning, you look in the mirror.
Shingo | Real Japan Stories·May 8I Worked at Over Ten Companies. Every One of Them Had the Same Kind of Decay.Every time I joined a new company, I gave myself a few weeks to observe.
