Dominic Quigley·Jan 6The Bigger the Transformation, the More Human It Needs to FeelHow Total Experience can turn complexity into clarity, and why most transformations miss the mark
M. Faisal Fariduddin Attar Nasution·Jan 2Hyper-Personalization in Digital FinanceDigital finance has reached a tipping point. What once differentiated banks and fintechs, such as mobile apps, digital onboarding, instant…
Gokhan Erdogdu·May 6, 2025Not All AI Is the Same: Why Generative AI Is a True Game-ChangerFrom predictive models to machine learning and robots — AI has been around for decades. But what’s making headlines today is fundamentally…
M. Faisal Fariduddin Attar Nasution·Apr 11, 2025Total Experience (TX) in AI and IoT-Powered Health Tech: Designing for Belonging, Not Just…Executive Summary: As health and wellness tech companies accelerate the integration of artificial intelligence (AI) and Internet of Things…
M. Faisal Fariduddin Attar Nasution·Apr 7, 2025Total Experience and the Belonging Imperative in Digital Product InnovationExecutive Summary: Total Experience (TX) — an integrated approach to orchestrating Customer Experience (CX), User Experience (UX), Employee…
Gokhan Erdogdu·Apr 3, 2025Why Salesforce’s CPQ Shutdown Proves CloudOffix’s Vision Was Right All AlongThe recent decision by Salesforce to discontinue CPQ (Configure, Price, Quote) for new customers is a bold move, but not an unexpected one…
InDBS DesignbyMichelle & Tiffanie·Oct 29, 2024The Hidden World of Enterprise Design: More Than Meets the Eye“You just make things pretty, right?” “You only design tables, graphs and forms.” “Enterprise work is boring.”
HCLSoftware·Jun 20, 2024How HCL Total Experience is Shaping the Future of ManufacturingThe manufacturing industry is undergoing a transformative shift driven by integrating advanced digital technologies. HCL Total Experience…