Grace Oluwasegun·Nov 3Understanding PiggyVest Users Before Building SolutionsIn this article, I will be presenting my findings from my survey with 2 PiggyVest users, and a follow-up interview with one of them, with a…
Recep Zengin·Oct 27The Player’s Secret Diary: How User Journey Analytics Actually Grows Free-to-Play GamesLet’s be honest. If you’re building a free-to-play game, you’re not just building a game. You’re running a full-blown digital economy…
Bruna Souza·Aug 18O que estamos deixando de fora quando criamos personas?Uma reflexão sobre pessoas, jornadas e a diversidade da experiência humana.
fateme taheri·Jul 25User Journey vs. User Flow: The Question That Made Me Freeze in an InterviewWhy two terms every designer “already knows” are so easy to blur together — and why the difference actually matters for how you work.
Bindu Dayanand·Jul 12The Hidden Friction in a “Change Plan” Journey“Sometimes the biggest UX problems aren’t in the main flow. They’re in what happens when users change their minds.”
Techtic Solutions·Jun 26Why Optimizing the eCommerce User Journey Delivers Faster Revenue GrowthThe revenue your eCommerce store is leaving on the table is not hidden in a competitor’s strategy or locked behind an advertising budget…
Md Manjurul Islam·Jun 15Designing better user journeys.I worked on a product that had a surprisingly common problem. The features were good. The interface looked modern. The onboarding…
Stéphane Orluc·May 19Virtual Keyboard Login with PingOne Advanced Identity CloudIf you’ve ever had to log in from a public kiosk or an untrusted device, you’ve probably worried about keyloggers. In a previous post, I…A response icon1A response icon1
Heba Yusuf·May 11What Novels Taught Me About User ExperienceI studied English literature for four years. One of my favorite subjects was novel criticism, where we criticize the story, not just read…
Edoardo Francesco Liotta·Apr 21Beyond the Portfolio: Designing Eddy, my UX-Driven virtual assistantWritten By Edoardo Francesco Liotta