InDigital and innovation at British Red CrossbyAnna Grafitti·Dec 4, 2019Designing an emergencies support lineAnna is a Crisis Response Officer, part of a national team which works to improve how British Red Cross and the sector as a whole responds…
InDigital and innovation at British Red CrossbyJo Straw·Nov 8, 2019Starting to build for real: what our third stage of service design looks likeOur team, Visible in Emergencies, is finishing its second stage of service design, testing options for solving our chosen problem: making…
InDigital and innovation at British Red CrossbyHarry Trimble·Nov 1, 2019Data minimisation and user researchOur team only collects and keeps the minimum information we need to inform the design of our service. Here’s hows
InDigital and innovation at British Red CrossbyLaura Basegmezer·Oct 23, 2019Testing proactive messaging through radio and FacebookWe are testing how we can identify more people who are affected by emergencies and need support . You can learn more about how we…
InDigital and innovation at British Red CrossbyJo Straw·Oct 4, 2019Testing an emergency call centre and a proactive letterLearning from testing ideas with people in Cumbria, who had been flooded during Storm Desmond in 2015, as well as two emergency responders.
