Ahmed Chebil·Sep 25How to Survive Q4 Ticket Spikes: Automating Duplicate Merges in ZendeskIf you manage a high-volume Zendesk environment for an e-commerce or SaaS company, you already know the dread of the Q4 support spike. As…
Viktor Osetrov·Aug 8The Zendesk Analytics Problem I Kept Thinking AboutI spent almost three years working at Zendesk as a Technical Support Engineer, from 2021 to 2024.
ZigiWave·Jun 24Zendesk Integrations: How to Actually Sync Zendesk with Other PlatformsWhen Your Tools Don’t Talk, Someone Pays for It
MichaelWood.Dev·Oct 2, 2024Case Study: Automating Zendesk Theme Deployments via Azure PipelinesAutomated Zendesk theme deployment via Azure Pipelines, overcoming lack of native integration with DevOps using custom API solutions
InJOOR EngineeringbyDavid Garcia·Aug 14, 2024How we integrate Zendesk SSO login into JOORLike other companies, JOOR integrates Zendesk to improve customer support efficiency. It provides a unified platform for managing customer…
