Enterprise Bot vs. EpiAnalytics Comparison


Enterprise Bot	EpiAnalytics J.D. Power	+	+
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About Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.		About Industry analysts report that unstructured data is the single largest source of unprocessed and underutilized customer data and is growing rapidly in today's customer-centric world. In the era of Big Data where corporate data doubles every three months, harnessing this data is critical to competitive growth and survival. EpiAnalytics Artificial Intelligence (AI) solutions support your business needs so you can derive more value from your existing data wherever it resides. Our solutions are designed to increase sales, improve data quality, ensure compliance, and increase operational efficiencies. Our legacy VINoptions product, along with its AI and VIN data engineering capabilities, have been combined with our ChromeData 30-year vehicle data catalog to create a next-gen VIN decode. ChromeData VIN Descriptions are the industry standard used to accurately identify and describe a vehicle based on its VIN.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Ideal for mid and large Enteprises with ease of use, scalability and high security focus		Audience AI solution that helps companies with Natural Language Processing
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Enterprise Bot Founded: 2017 Switzerland enterprisebot.ai/		Company Information J.D. Power Founded: 1968 United States www.jdpower.com/business/epianalytics
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Categories AI Agents AI Customer Service AI Voice Agents Artificial Intelligence Chatbot Conversational AI Conversational Marketing Conversational Support Customer Service IVR Marketing Natural Language Processing Voice Bot		Categories Conversational AI Natural Language Processing VIN Decoders
Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization Show More Features Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational Marketing Features Appointment Scheduling Audience Segmentation Chatbot Email Automation Group Messaging Human Handover Lead Distribution Lead Qualification Mobile Messaging Multi-Channel Communication Product Recommendations Video Chat
Integrations Azure Marketplace Freshdesk Genesys Cloud CX Salesforce TOPdesk Zendesk View All 6 Integrations		Integrations Azure Marketplace Freshdesk Genesys Cloud CX Salesforce TOPdesk Zendesk
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