Audience
Retail, ecommerce
About Algonomy Campaign
Algonomy Campaign is an omnichannel campaign and customer journey orchestration platform that helps marketers drive individualized, journey-based marketing based on deep customer insights. Leverage pre-built, automated segments to activate audiences for specific use cases such as churn, cart abandonment, etc. in real-time. It comes with an intuitive campaign calendar using which you can create, modify, and track a campaign and the journeys within.
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fcase
Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication.
For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud.
fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness.
fcase includes:
- Journey-time orchestration
- OmniChannel Case Management
- Threat-centric cases
- Centralised reporting
To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com
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Company Information
Algonomy
Founded: 2020
United States
algonomy.com/omnichannel-personalization/customer-journey-and-campaign-orchestration/
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