+
+

Related Products

  • SiteMinder
    256 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Lodgify
    4,238 Ratings
    Visit Website
  • Bookinglayer
    131 Ratings
    Visit Website
  • VisitUs Reception
    81 Ratings
    Visit Website
  • Silverware
    3 Ratings
    Visit Website
  • anny
    92 Ratings
    Visit Website
  • Robin
    324 Ratings
    Visit Website
  • The Receptionist for iPad
    764 Ratings
    Visit Website
  • PromoTix
    256 Ratings
    Visit Website

About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Customer experience solution for hotels and retail brands

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Alternatives

Alternatives

INTELITY

INTELITY

Intelity

Categories

Categories

Integrations

FLEXIPASS
Jonas Chorum
Knowcross
LINE
Little Hotelier
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WeChat
WebRezPro
WhatsApp
innRoad
roommaster

Integrations

FLEXIPASS
Jonas Chorum
Knowcross
LINE
Little Hotelier
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WeChat
WebRezPro
WhatsApp
innRoad
roommaster
Claim Akia and update features and information
Claim Akia and update features and information
Claim Alliants and update features and information
Claim Alliants and update features and information