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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

DACK provides operators with a powerful operator portal to control, customize and manage guest experience, messaging, verification, check-in / check-out, and more. With the DACK app guests can go straight to their room, home, or apartment without having to meet anyone at a front desk or rental office. Through the app guests can check in and utilize a mobile key or key codes for access. With the DACK app guests can learn more about their accommodations amenities, surrounding attractions, stay instructions, and more. DACK’s upsell platform gives operators the option to boost their revenue beyond guest bookings. Obvious extras like customizable check-in times and pet fees can quickly and easily boost your revenue. But why stop there? With our robust upsell platform you can offer private chefs, ski rentals, baby equipment - whatever you think your guests will enjoy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Hoteliers wanting a platform that helps improve guest experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

DACK
Founded: 2021
United States
www.dackinc.com

Alternatives

Alternatives

Criton

Criton

Information Apps

Categories

Categories

Integrations

Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

Integrations

Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster
Claim Akia and update features and information
Claim Akia and update features and information
Claim DACK and update features and information
Claim DACK and update features and information