Related Products
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About
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.
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About
HotelSmarters is a smart-hospitality middleware platform designed to transform in-room TVs and guest mobile devices into interactive, personalized guest-experience hubs. It enables hotels to deliver multi-language welcome messages, upsell services and add-ons (spa treatments, room upgrades, F&B) directly from the TV, incorporate ecommerce workflows for guest purchases, integrate with property systems to display bills and service status, and offer self check-in/check-out, mobile key access, digital signage and more, all while capturing analytics on guest behaviour, optimizing operations and boosting revenue. The system brings together features like personalized guest engagement, flexible remote service ordering, integrated payments, and content delivery, all aiming to elevate guest satisfaction and increase property profitability.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels looking for a guest messaging solution
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Audience
Hotel operators, interior-technology teams and guest-experience managers seeking a tool to enhance guest engagement, drive ancillary revenue and modernize in-room technology using connected TV and mobile interfaces
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$3.99 per room
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAkia
Founded: 2018
United States
www.akia.com/solutions/guest-experience
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Company InformationHotelSmarters
Founded: 2023
United States
hotelsmarters.com
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Categories |
Categories |
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Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
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Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenHotel PMS
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