Related Products
|
||||||
About
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.
|
About
Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Hotels looking for a guest messaging solution
|
Audience
Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationAkia
Founded: 2018
United States
www.akia.com/solutions/guest-experience
|
Company InformationKipsu
Founded: 2010
United States
kipsu.com/hospitality/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenKey
|
Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
MyHMS
OpenKey
|
|||||
|
|
|