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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Companies searching for a solution to dramatically improve their guest engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$79.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

VenueLytics
Founded: 2015
United States
www.venuelytics.ai/

Alternatives

Alternatives

Ur Venue

Ur Venue

Venue Management Systems

Categories

Categories

Venue Management Features

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Integrations

FLEXIPASS
Infor HMS
Jonas Chorum
Junos Traffic Vision
Knowcross
Little Hotelier
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

Integrations

FLEXIPASS
Infor HMS
Jonas Chorum
Junos Traffic Vision
Knowcross
Little Hotelier
Mews
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyTouch Hotel OS
SkyWare PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster
Claim Akia and update features and information
Claim Akia and update features and information
Claim VenueLytics and update features and information
Claim VenueLytics and update features and information