Benbria LoopBenbria
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INTELITYIntelity
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Related Products
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About
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience.
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About
INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hospitality and retail businesses interested in a solution to manage their business and maximize profits
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Audience
Hotels looking for a hospitality technology platform to manage guest experience and staff operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBenbria
Founded: 2008
Canada
www.benbria.com
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Company InformationIntelity
Founded: 2007
United States
intelity.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Hospitality Property Management Features
Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
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Integrations
ALICE
Agilysys Analyze
Aloha EPOS
Guestware
Infor Birst
Knowcross
Maestro
Mews
Opera
Oracle Cloud Infrastructure
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Integrations
ALICE
Agilysys Analyze
Aloha EPOS
Guestware
Infor Birst
Knowcross
Maestro
Mews
Opera
Oracle Cloud Infrastructure
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