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About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

About

The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest communication Platform

Audience

Engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version
Free Trial

Pricing

€75 per hotel per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Company Information

Loopon
Founded: 2008
Sweden
www.loopon.com

Alternatives

Alternatives

Grace

Grace

Nevotek

Categories

Categories

Integrations

4SUITES
5stelle*
Booking.com
Clock PMS+
Facebook Messenger
LINE
Mews
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Rezlynx
SiteMinder
Telegram
WhatsApp
X (Twitter)
protel MICE

Integrations

4SUITES
5stelle*
Booking.com
Clock PMS+
Facebook Messenger
LINE
Mews
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Rezlynx
SiteMinder
Telegram
WhatsApp
X (Twitter)
protel MICE
Claim Bookboost and update features and information
Claim Bookboost and update features and information
Claim Loopon and update features and information
Claim Loopon and update features and information