kama.ai

kama.ai

4.8 out of 5 stars
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Visit Website for kama.ai

About

Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.

About

The Responsible AI-Agent for organizations where the answer HAS TO BE RIGHT. kama.ai answers from knowledge your team approves, not from what a model guesses. Every response is accurate, consistent, and traceable to its source. Governed by design. How it works: At its core, the kama.ai REACTT Agent™ runs on a deterministic Knowledge Graph AI that delivers 100% accurate answers with trusted Intelligent Automation. Human-in-the-loop gives you a governed, continuously improving system with an audit trail. Want generative AI too? REACTT SourceLock™ lets you use the LLM of your choice, answering only from your website content or Trusted Collections (your curated company documents). Need multi-step tasks done? Add Intelligent Automation that completes them through simple chat. Your overall result: a purpose-built AI Agent platform with a clear ROI, focused on revenue growth and lower internal costs. No hallucinations. No rogue agents. Full brand safety. Fast deployment. Why it's different: Most AI chatbots generate first and add guardrails afterward. kama.ai works the other way around: Deterministic AI first to guide and orchestrate. Then generative AI helps only where you allow it. This lowers the risk of AI adoption for teams that can't afford a wrong answer about a permit, a policy, the way to fix an expensive machine on the line, a procedure, or their brand. Built for: manufacturers, municipalities, government, colleges and universities, professional services, non-profits, museums, and Indigenous services organizations. Purpose-built to be transparent, accountable, and culturally aware. Get the right information to the right people, at the right time. If it's got to be right, it's got to be kama.ai.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Ideal for mid and large Enteprises with ease of use, scalability and high security focus

Audience

Marketers, product marketers, support staff, HR, and service practitioners searching for a solution to manage automated client interactions

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Visit website for more details
Free Version Not Supported
Free Trial Supported

Pricing

$199 / mo
Pay ONLY for the services and functions you need.

Introductory REACTT SourceLock™ Option: $199 USD for up to 1,000 inquiries per month (more than enough for most mid-sized clients). Answers come only from your website content using your choice of generative (LLM) AI model

Implementation: Basic scope - a one-time $5,000 USD professional service pkg. Includes activation, configuration, website integration code, and onboarding.

Free trial: Two weeks (14 days) on REACTT SourceLock™ - with no commitment.

Fully Governed Knowledge Graph AI: $399 USD for 10k Q&A responses per mo. plus turnkey onboarding professional services packages including 150 FAQs. Answers come from your curated Knowledge Graph AI with human-in-the-loop continuous improvement and human subject matter expert responses when required.

For high-volume website applications, combine Knowledge Graph AI with your favorite model creating our hybrid GenAI's Sober Second Mind® Agent. Knowledge Graph (deterministic) AI provides fully trusted answers while generative responses use REACTT SourceLock™ to provide high-accuracy responses from Trusted Collections or your website content. Pricing starts at $497 USD per month, plus professional services onboarding fees quoted to your specific project requirements.

This keeps costs to a bare minimum while giving you brand-safety and peace of mind.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.3 / 5
features 4.1 / 5
design 4.4 / 5
support 4.9 / 5

Pros from Real Users

Pros

  • I’ve had a very positive impression of Kama.ai overall. What really stands out is that the platform feels much more thoughtful and ethically grounded than a lot of AI companies right now, with a strong focus on trust, accountability, and responsible AI use. The chatbot experience feels professional and well-suited for organizations that actually care about privacy, transparency, and human oversight rather than just pushing automation everywhere. I also appreciate that Kama.ai seems to approach AI in a more relational and community-conscious way, which is refreshing in a space that can often feel very hype-driven. Their emphasis on “safe AI” and governance makes the technology feel more reliable and appropriate for sensitive environments like healthcare, education, Indigenous contexts, or public services. Overall, it comes across as a company trying to build AI responsibly instead of simply chasing trends and mindlessly scraping data.
  • Ease of updating back-end information. The user interface is easy to understand. Great training. Already set up with information that's easy to add to.
  • Simplicity of the procedure for data entry. The UX design is user friendly and easy to understand. The trainer provided sufficient instructions to learn the functionality of Kama.
  • Check out Kama DEI – it's like having a super-smart buddy who gets what you're saying, no matter how you say it. You don't need fancy tech skills to use it – it's easy to set up and fits right into what you've already got going on. And the best part? It's always there for your customers, anytime, anywhere, giving them exactly what they need, how they want it. Say hello to a whole new level of customer service with Kama DEI!
  • When we first deployed kama DEI, the 24/7/365 Digital Employee from kama.ai, we were struck by how easy it is to train and use, and by the flexibility in delivering visually impactful information. The responses provided are prioritized based on customer values, which creates trust in conversations, and the multi-dimensional knowledge base architecture provides flexibility, scalability, and predictability. Advanced analytics and rapid assisted learning allow for easy ongoing training with minimum effort to support the growth of the business.
  • Focus on delivering solutions to a diverse population and using ethnographic data to infer context behind the words.
  • The user interface is good. From an admin perspective, it is very easy to use. HTML code can be added directly in the dialogue boxes to have responses generated in the desired way. It can be set up for potential clients and internal users to get information easily. Over time, this can be a major source of knowledge for all users of the system.
  • Kama AI is able to, among other things, ease the onboarding process for new hires, which will increase productivity for all employees within my organization. Among its many uses, it has great potential to minimize or virtually erase bottlenecks within an organization in regards to knowledge of specific business processes, projects, etc. that is unique to our organization.
  • Once it is setup, it runs smoothly and without much effort. The bot does a great job of responding to our customers based on their own personalities and language. The kama chatbot has given us a full time employee that works 24/7.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Enterprise Bot
Founded: 2017
Switzerland
enterprisebot.ai/

Company Information

kama.ai
Founded: 2014
Canada
kama.ai/

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Categories

Agentic AI Supported
AI Agents Supported
AI Call Center Supported
AI Chatbots Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported
Customer Service Supported
Generative AI Supported
IVR Supported
Marketing Supported
Voice Bot Supported

Categories

AI Chatbots Supported

kama.ai's AI Chatbots deploy intelligent conversational agents. These operate reliably across customer-facing and internal workflows without the inconsistency of generic LLM chatbots. Our deterministic AI - Knowledge Graph foundation ensures every chatbot response adheres to your business rules, policies, and brand voice. This while governed AI handles edge cases safely, or hands-off to human agents when it does not know the answer reliably. Scale conversational automation across support, sales, HR, and operations with AI agents your organization controls and trusts. Ideal for mid-market manufacturers, municipalities, universities and colleges, and professional services that need bots that provide accuracy and accountability, not guesswork.

AI Tools Supported

kama.ai's AI Tools empower your workforce by augmenting human expertise, not replacing it. Our deterministic AI agents operate within Human-in-the-Loop governance, ensuring employees remain in control while automating routine analysis, research, and decision support. Built on Knowledge Graph AI foundations and governed generative AI, our tools deliver accuracy without hallucination. This lets your team focus on using their time to provide high-value judgment and strategic solutions, rather than working on mundane tasks. Purpose-built for mid-market manufacturers, municipalities, universities and colleges, and professional services. It helps you boost productivity while preserving accurate institutional knowledge and employee agency.

Chatbot Supported

kama.ai's Intelligent Chatbots combine deterministic AI agents with governed, guiderailed generative AI technologies, and intelligent automation where needed. It includes Human-in-the-Loop processes to deliver accurate, continuously improving conversational experiences. kama.ai’s Knowledge Graph AI foundation ensures every response is grounded in verified data, while governed AI handles nuance safely. Your team stays in control, refining bot behavior through feedback loops that strengthen accuracy over time. Unlike probabilistic LLM AI, these chatbots are prone to hallucination. Meanwhile kama’s agents learn from human judgment. Ideal for mid-market manufacturers, municipalities, universities and colleges, and professional services needing chatbots that improve with use while respecting employee expertise and organizational knowledge.

Conversational AI Supported

kama.ai's Conversational AI platform delivers natural, trustworthy dialogue powered by deterministic knowledge graph AI and governed generative AI technologies. Unlike LLM-only AI technologies prone to hallucinations, our hybrid / composite architecture prioritizes your verified knowledge base. It then intelligently invokes AI only when safe and within a defined scope. The result: consistent, accountable interactions that protect your brand and compliance posture. Ideal for customer service, internal support, and regulated operations that need trustworthy answers. kama.ai is for companies that need reliable conversational agents that customers and staff can actually trust.

kama.ai's Conversational Marketing platform engages prospects and customers with accurate, brand-aligned dialogue that drives real conversions. Our hybrid Knowledge Graph AI and governed generative AI approach ensures every conversation reflects your messaging, compliance requirements, and sales strategy. All this done without the risk of hallucinations that plagues LLM-only systems. Represent your brand authentically, and accurately. Ensure answers are provided consistently, such that asking the same question 60, 100, or 1000 times – results in exactly the same answers every single time. Automate lead qualification, nurture conversations, and customer engagement while maintaining brand integrity and accountability. Built for mid-market B2B and professional services firms that want to scale personalized outreach without sacrificing message control or regulatory compliance.

kama.ai's Conversational Support platform resolves customer and employee issues faster by routing inquiries to verified solutions first. Our hybrid Knowledge Graph architecture is deterministic AI technology which eliminates the guesswork of LLM-only AI systems. Customers experience lower support costs, with improved customer satisfaction scores. Automatically deflect routine tickets, escalate complex cases intelligently with smart human handoff, and empower your team with consistent, defensible answers. Perfect for mid-market operations, manufacturers, municipalities, and professional services that need to reduce support overhead without compromising resolution quality or accountability.

kama.ai's NLP engine powers this Deterministic AI, governed language understanding that eliminates the hallucinations inherent in standard LLM AI technology. Using a hybrid Knowledge Graph AI and supervised Generative AI approach (client’s choice on LLM models), the kama.ai platform vectorizes your organization's critical knowledge first, then invokes NLP when it is safe and scoped. This ensures every response is accurate, accountable, and defensible. Perfect for regulated industries, professional services, manufacturing, and mid-market operations where incorrect answers carry real risk. Get consistent, reliable language understanding without sacrificing brand credibility.

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Supported
Group Messaging Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Not Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Not Supported
Parsing Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Supported
Stemming/Lemmatization Supported
Tokenization Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Natural Language Processing Features

Co-Reference Resolution Supported
In-Database Text Analytics Not Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Not Supported
Parsing Supported
Part-of-Speech Tagging Not Supported
Sentence Segmentation Supported
Stemming/Lemmatization Not Supported
Tokenization Not Supported

Integrations

Amazon Web Services (AWS) Not Supported
Anthropic Not Supported
Azure Marketplace Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Messenger Not Supported
Freshdesk Supported
Genesys Cloud CX Supported
Grok Not Supported
Microsoft Copilot Not Supported
Microsoft SharePoint Not Supported
Salesforce Supported
TOPdesk Supported
Zendesk Supported

Integrations

Amazon Web Services (AWS) Supported
Anthropic Supported
Azure Marketplace Not Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Messenger Supported
Freshdesk Not Supported
Genesys Cloud CX Not Supported
Grok Supported
Microsoft Copilot Supported
Microsoft SharePoint Supported
Salesforce Not Supported
TOPdesk Not Supported
Zendesk Not Supported
Claim Enterprise Bot and update features and information
Claim Enterprise Bot and update features and information