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About
The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.
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About
Scarlet Connect is a cloud-native hospitality communication and operations platform built specifically for hotels to centralize sales, guest engagement, reputation management, and operational workflows in one place, helping teams streamline tasks, boost bookings, and elevate guest satisfaction without extra workload. It unifies tools such as a guest management system, sales prospecting, e-signature and credit card authorization, guest messaging, digital tipping, review response, and reputation management so hotels can discover more group and individual guests pre-stay, personalize in-stay service, and capture sentiment-driven insights to increase return revenue and positive ratings. Its sales prospecting tool helps uncover and contact leads faster, while automated guest messaging and request tracking speed responses and reduce front desk burden. Reputation features aggregate feedback and automate replies across major review platforms to protect and enhance online ratings.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages
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Audience
Hotel sales, operations, and guest experience teams requiring a single platform to manage guest interactions, streamline workflows, boost revenue, and improve service quality across the entire hotel guest journey
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€75 per hotel per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLoopon
Founded: 2008
Sweden
www.loopon.com
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Company InformationScarlet Connect
Founded: 2022
United States
scarletconnect.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
WhatsApp
protel MICE
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