Amazon Rufus
Rufus is Amazon's AI-powered shopping assistant integrated into the Amazon Shopping app and on Amazon.com, designed to assist customers in making informed purchase decisions by answering a variety of shopping-related questions. By tapping the Rufus icon or button, users can inquire about product details, receive comparisons, and obtain personalized recommendations, enhancing their overall shopping experience. Trained on Amazon's extensive product catalog, customer reviews, community Q&As, and information from across the web, Rufus delivers comprehensive and up-to-date responses to user queries. Additionally, Rufus offers features like price history tracking, allowing users to view product price trends over time, and aiding in identifying genuine deals during sales events. Rufus aims to provide a conversational shopping experience that saves time and helps users make more informed purchasing decisions.
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HERO
Bring the personal touch of in-store shopping to your online store. Set your online experience apart, empower your store staff, experts or influencers to assist online shoppers. With Hero, one in four customers will go on to buy and spend up to 70% more. Your customers love to watch, chat and video call. Now they can shop with you the same way. Bring products to life by adding the power of authentic, one-to-many video shopping to your online store. Assist shoppers with live 1-on-1 product advice the way they prefer, over chat and video calling. Keep customers coming back long after they leave your store. Stay in touch via text, email and WhatsApp. Get started with low-touch installation, fast onboarding and dedicated training. Our customer success team will ensure a smooth launch and help you maximize performance. Hero is used globally by brands in more than 31 markets across 14 languages.
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InfiEye
AI-video analytics enables your store managers to identify and prevent store shrinkages as well as inventory thefts, as soon as they happen. With InfiEye AI, you can improve your in-store shopping experience by identifying fast-selling SKUs on retail shelves and easily monitor in-store customer behaviors. Integrable with your existing in-store PoE cameras. Place your cameras at points you want to monitor, be it the overhead of checkout counters, countertop, on retail shelves, or at the store's entry and exit points. Image recognition algorithm processes live in-store feeds, frame by frame, to accurately identify every object on the shop floor. Evidence-based alerts are sent to the store staff to intervene in a friendly manner. Monitor inventory stock-outs or overstocking, and track sales performance of each store. Reduce store shrinkages and improve net-sales output of every store.
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Manifest AI
Manifest AI is a shopping assistant powered by GPT-3.5, designed to enhance the customer experience. It offers personalized assistance, accurate product recommendations, and streamlined purchase decision facilitation. By leveraging advanced technology, Manifest AI aims to elevate the shopping journey, providing relevant product searches and catering to a global audience with its multilingual capabilities. With Manifest AI, you can enhance customer engagement, optimize conversions, and deliver an exceptional shopping experience.
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