Audience
Product owners who want to understand user behavior and increase product adoption
About Gainsight
Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Gainsight
Founded: 2009
United States
www.gainsight.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Gainsight Frequently Asked Questions
Gainsight Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Feedback Collection
Survey Management
Call Reporting
Complaint Monitoring
Digital Adoption Platforms
Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Self Service Tools
Surveys & Feedback
User Onboarding
Content Creation
Data Validation
Multi-Language
Mobile App Analytics
A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Uninstall Tracking
Revenue Tracking
Personalization
Behavioral Targeting
Content Analytics
Experience Management
Website Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Campaign Segmentation
Contextual Targeting
Customer Profiles
Recommendation Engine
Product Management
Feedback Collection
Collaboration
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Offline Response Collection
Paper Survey
Question Library
UX
For Mobile
For Websites
User Journeys
Animation
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research
Web Analytics
Goal Tracking
Pageview Tracking
User Interaction Tracking
Campaign Management
Conversion Tracking
Form Analytics
Keyword Tracking
Multiple Site Management
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
