Audience

Product, UX/UX-research and innovation teams wanting a solution to conduct and analyze user interviews at scale to inform design, messaging and strategy

About Genway

Genway AI is an AI-powered user research solution designed to help teams set research goals, conduct conversational interviews, and derive deep insights from customers, all in one unified workflow. Users define their research objective, and Genway’s digital interviewer autonomously schedules and conducts interviews. After interviews are complete, it provides real-time summaries, automatic tagging, theme detection, emotion and facial expression analysis, and quantitative metrics to help interpret findings. Genway supports contextual and usability studies such as prototype testing, churn analysis, or post-launch feedback, allowing researchers to quickly capture qualitative “thick data” at scale and feed results into existing workflows via integrations. Genway emphasizes privacy and enterprise readiness, being certified for GDPR, SOC 2, HIPAA, and CCPA compliance.

Integrations

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Company Information

Genway
Founded: 2023
United States
www.genway.ai/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

Genway Frequently Asked Questions

Q: What kinds of users and organization types does Genway work with?
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Genway Product Features