Audience
Call-takers and anyone searching for a soltuion to control their phones
About Globitel E-911
Globitel Emergency Call Center Application (E-911) is a CTI solution that allows call-takers to control their phones through an elegant and easy-to-use, standards-based graphical interface. The graphical interface integrates the underlying phone system, mapping systems, location based technology and other resources to put critical information and tasks at the call-taker’s fingertips. The Globitel Emergency Call Center Application comes with many reports that help the emergency call center floor managers to improve the efficiency at their call centers. The solution allows managers to create and generate their own reports, which can be scheduled and automatically sent to the management. Globitel Emergency Call Center Application also enables call center floor managers to have a web interface dashboard that displays call traffic information, agents and seats status, as well as live statistics.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Globitel
Founded: 1996
Jordan
www.globitel.com
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Product Details
Platforms Supported
Windows
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online
Globitel E-911 Frequently Asked Questions
Globitel E-911 Product Features
EMS
Availability Indicator
Daily Unit Loading Analysis
Dispatch Monitoring
Shift Management
Billable Items Tracking
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Supply Management
