Alternatives to Helix
Compare Helix alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Helix in 2026. Compare features, ratings, user reviews, pricing, and more from Helix competitors and alternatives in order to make an informed decision for your business.
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1
SysAid
SysAid Technologies
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI, and by you. -
2
Unitrends Helix
Unitrends
Helix automatically identifies and fixes Windows issues before they have a chance to impact your backups. Less management, greater resilience. IT can get bogged down with monitoring, detecting, and remediating conditions that impact backup. These are time-consuming tasks that prevent other projects from getting done. Unitrends Helix is here to change all that. Helix is like another set of eyes and ears for IT. There is no management necessary. Just deploy, and it starts monitoring for problematic conditions automatically. Proactively keep appliances up to date and remediate issues with VSS services and third-party VSS providers that wreak havoc on backups. Helix will evolve quickly. It will learn more use cases and common problems to troubleshoot and fix for you, based on Unitrends’ 30 years of experience helping customers. Helix is SaaS-based and communicates with on-prem or cloud environments protected by Unitrends backup appliances. -
3
Yordas Helix
Yordas Group
Welcome to Yordas Helix, our proactive product risk and regulatory intelligence management system. Helix is designed to help you take control of market access and change, and gain transparency across your supply chains globally. Created as a reflection of our company values, Helix brings together our scientific and industry knowledge and our collaborative spirit to deliver an innovative solution to help you overcome your regulatory challenges. We want to provide you with an easy-to-use platform that is tailored to your specific business needs. Helix is more than a name; it's a symbol of our dedication to data-driven innovation. It unites our expert consulting with an interactive digital solution to deliver unparalleled insight into continuous chemical compliance and risk management. Helix brings together your product information with our wealth of regulatory experience and compliance data and empowers you with the ability to evaluate the impact of change on your products and business. -
4
rGuest Express
Agilysys
Support social distancing with contactless mobile everything, from check-in, room-ready messaging, room keys, ID verification and check-out, etc. All right on guests' mobile phones. Guests receive an automated text alert once their room is ready. They simply pick up their room key, or choose mobile keys, and head to the room. Simplify check-in and check-out, offer concurrent dining reservations, optimize staff productivity and enhance the guest experience. More properties are turning to mobility to reduce overhead and offer more guest self-service options. With rGuest Express Mobile, it’s easy to elevate service levels without adding front-line staff. Hospitality leaders are elevating guest service while reducing their overhead with guest self-service options, and with rGuest express mobile you can improve the guest experience without growing your staff. Enabling guests to completely bypass the front desk and go directly to their room after a long trip. -
5
Helix Editor
Helix Editor
Helix Editor is a powerful, modern text editor designed for developers seeking a fast, customizable, and efficient editing experience. Built with a focus on productivity, Helix uses a modal editing style inspired by Vim, which allows users to navigate, select, and manipulate text seamlessly through intuitive keyboard shortcuts. It offers a robust set of features including syntax highlighting, multi-caret editing, and support for languages like Rust, Python, and JavaScript. Helix also integrates with the Tree-sitter parsing library for precise syntax-aware editing, making it easier to work with complex code structures. With a minimal interface and a strong focus on performance, Helix Editor provides an ideal environment for programmers who prioritize speed and flexibility in their development workflow.Starting Price: Free -
6
Apache Helix
Apache Software Foundation
Apache Helix is a generic cluster management framework used for the automatic management of partitioned, replicated and distributed resources hosted on a cluster of nodes. Helix automates reassignment of resources in the face of node failure and recovery, cluster expansion, and reconfiguration. To understand Helix, you first need to understand cluster management. A distributed system typically runs on multiple nodes for the following reasons: scalability, fault tolerance, load balancing. Each node performs one or more of the primary functions of the cluster, such as storing and serving data, producing and consuming data streams, and so on. Once configured for your system, Helix acts as the global brain for the system. It is designed to make decisions that cannot be made in isolation. While it is possible to integrate these functions into the distributed system, it complicates the code. -
7
Helix Reports
Helix Reports
Whether you need to evaluate liquidity, simplify collections or consolidate balance sheets across diverse holdings, Helix combs through multiple financial data sources, QuickBooks files, and custom records to give you instant, up-to-date reports. Do you still spend weeks configuring data for intricate financial reports, only to do it all again the next time you need it? Instantly produce centralized financial reports from diverse investments, partnerships, and accounting platforms. Set rules to map or fix inconsistencies in names, accounts, or transactions, cross-checked for data integrity. Configure your rules for any data only once. Helix remembers them so you can produce accurate, up-to-date reports with a click. A helix links seamlessly with your existing accounting systems, no platform change is required. Easily consolidate and run your toughest financial reports.Starting Price: $240 per month -
8
BMC Helix Discovery
BMC Software
BMC Helix Discovery Automatically discover assets and their relationships with up to 100% accuracy. BMC Helix Discovery is a SaaS-based, cloud-native discovery and dependency modeling system that provides instant visibility into hardware, software, and service dependencies across multi-cloud, hybrid, and on-premises environments. Make informed decisions about IT service management, asset management, and infrastructure/operations management. BMC Helix Discovery helps IT operations teams discover assets and their dependencies across today’s increasingly complex IT infrastructures which span multi-cloud, hybrid, and on-prem environments. BMC Helix Discovery provides instant visibility into hardware, software, and service dependencies across multi-cloud environments. Its discovery capabilities are designed to handle the complexity of managing wide spectrum of configurations including mainframe, traditional and hyper-converged infrastructures, container management, and cloud services. -
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Helix QAC
Perforce
For over 30 years, Helix QAC has been the trusted static code analyzer for C and C++ programming languages. With its depth and accuracy of analysis, Helix QAC has been the preferred static code analyzer in tightly regulated and safety-critical industries that need to meet rigorous compliance requirements. Often, this involves verifying compliance with coding standards, such as MISRA and AUTOSAR, and functional safety standards, such as ISO 26262. Helix QAC is certified for functional safety compliance by TÜV-SÜD, including IEC 61508, ISO 26262, EN 50128, IEC 60880, and IEC 62304. In addition, it is also certified in ISO 9001 | TickIT plus Foundation Level, which is one of the most widely adopted standards to ensure that your requirements are not only met but exceeded as well. Prioritize coding issues based on the severity of risk. Helix QAC helps you to target the most critical defects using filters, suppressions, and baselines. -
10
iHelix
Sajix
iHelix Hospital is an enterprise-wide solution that provides complete patient information across all points of care to allow healthcare providers to deliver the best care possible. Specifically designed for small community hospitals, large medical clinics and long-term care facilities, the iHelix Hospital solution is comprised of individual, but integrated modules - including an advanced electronic medical record (EMR). This technology platform enables our clients to build customized health information systems that are affordable and meet their specific IT needs. Our iHelix Hospital product suite is available in two different delivery models - in-house server or web-based ASP. Again, this allows our clients to choose the model that best suits their needs. iHelix Hospital is a state-of-the-art, fully integrated hospital information system. It provides healthcare organizations with a complete set of tools for improved hospital management, clinical tasks and patient administration. -
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BMC Helix Business Workflows
BMC Software
Engaging omni-channel experiences that simplify the way business service gets delivered. BMC Helix Business Workflows is a modern case management solution built for lines of business, including HR, facilities, and other groups—in a scalable, managed, and automated way. BMC Helix Business Workflows is an intelligent service management solution for Lines of Business that empowers business leaders to manage, automate, and scale service delivery to drive peak efficiency. BMC Helix Business Workflows transforms the way businesses interact, manage, innovate, and scale services across the enterprise, through a single platform— empowering employees to create the workflows they need to be self-sufficient and agile. This personalized employee experience fuels and drives engagement and productivity— redefining the relationship between the business and IT and helping the business transform into a cognitive enterprise. -
12
BMC Helix iPaaS
BMC Software
BMC Helix iPaaS is a powerful iPaaS platform offering (powered by Jitterbit) to help enable a broad set of integrations between BMC products and 3rd party solutions and sources. In addition to connectors, the platform includes a simplified UI, graphical mapping, transformational capabilities, routing, orchestration, operational monitoring and management, just to name a few. The BMC Helix iPaaS, powered by our OEM partnership with Jitterbit (recognized industry leader for iPaaS), is designed to help enterprises enable a broad set of integrations between BMC Helix products and leading 3rd party solutions and sources. Enterprises can leverage the broad range of available OOTB connectors to streamline and reduce time and effort to integrate across SaaS, and cloud applications resulting in faster time-to-value and efficiency for integration projects. The BMC Helix iPaaS enables large scale ingestion of events and metrics for AIOps use cases. -
13
Benbria Loop
Benbria
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience. -
14
BMC Helix CMDB
BMC Software
The BMC Helix Configuration Management Database (CMDB) enriches ecosystem workflow with a business aware, single source of reference for your assets and services. Maintain accurate data and service models for hundreds of millions of configuration items, including on-premises and cloud services. Track and manage hardware, software, and cloud service configurations and relationships. Measure the success of your configuration management process or policy with pre-defined KPIs. Automatically populate and update the CMDB in minutes with BMC Helix Discovery, BMC Helix Client Management, and other out-of-the-box connectors. Import and federate data from other sources with powerful integration tools using a rich set of APIs. Define granular role-based access for all items and attributes. -
15
BMC HelixGPT
BMC Software
BMC HelixGPT is an enterprise-grade generative and agentic AI platform designed to transform IT service and operations management. It deploys autonomous AI agents that help users resolve issues, fulfill requests, and access knowledge instantly through contextual, conversational automation. The platform enhances IT teams’ capabilities with intelligent change risk analysis, vulnerability evaluation, and proactive incident clustering to surface emerging problems in real time. By automating repetitive tasks and accelerating root cause analysis, HelixGPT significantly reduces toil and speeds up incident resolution. Enterprises can deploy it on-premises or in their preferred cloud environment while leveraging existing agreements with leading LLM providers like OpenAI, Microsoft, or Google. With HelixGPT, organizations unlock faster support experiences, improved operational efficiency, and scalable IT innovation. -
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Fuel Mobile App & Digital Key
Fuel Travel
Looking for new ways to keep your hotel’s guests and staff safe? The Fuel Mobile App & Digital Key offers contactless check-in, check-out and keyless entry to help minimize direct contact between staff and guests while adding a level of convenience that will set your hotel apart from the competition. This white-labeled hotel mobile app solution is designed for hotels of any size. It integrates with your property management system and lock vendor in real-time to provide simple, frictionless functionality. The app also features a messaging platform allowing you to stay connected with your guest throughout their travel journey.Starting Price: $250 per month -
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EY Helix
EY
Analytics is transforming audit. Critically, the use of analytics at EY is guided by one principle: it is not about tools looking for issues, but about our auditors considering what the analyzed data means and assessing its implication to the audit. We take an analytics-driven approach to audit that allows us to provide better-quality, deeper insights and more client-relevant audits, as well as exercise a higher level of professional skepticism. Following EY Helix’s launch, there are now more than 70,000 instances of our analytics being used across the globe. EY Helix gives our teams the ability to analyze larger volumes of audit-relevant data to derive insights and a more in-depth understanding of EY clients’ financial close and business operations. -
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Helix
MedicalDirector
MedicalDirector Helix combines practice management and clinical workflows into one seamless, modern online interface. Manage all patient interactions securely on the go, or in your practice. Benefit from server-free* infrastructure, automatic upgrades and simple licensing. MedicalDirector Helix helps to reduce practice costs through straightforward licensing and simplified IT infrastructure – removing reliance on a physical server, reducing IT support and eliminating downtime. These cost savings enable practices to reallocate resources to growth, patient engagement and care. MedicalDirector Helix increases efficiency through simplified, connected clinical and practice management workflows – resulting in faster load times, fewer clicks, and streamlined design. A complete practice management solution gives you access to plenty of great features. -
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BMC Helix
BMC Helix
BMC Helix is a cloud-native, AI-driven service and operations management platform designed to give enterprises unified visibility, automation, and proactive control over IT services, infrastructure, and business workflows. At its core, BMC Helix integrates IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service-catalog and ticketing workflows, knowledge management, self-service portal/employee workplace tools, and AI-powered automation agents, enabling organizations to manage incident, problem, change, asset, and service-desk workflows in a single consolidated system. Powered by embedded generative and “agentic” AI (BMC HelixGPT), the platform automates repetitive tasks, surfaces insights, groups and clusters recurring incidents for proactive problem management, and recommends or even triggers remediation actions to reduce manual toil and resolution time. -
20
EnHelix
EnHelix Software
Companies rely on EnHelix software for commodity trading & logistics management, integrate blockchain trades into their CTRM or ETRM systems, and use artificial intelligence to drive profitable decisions. Fast-forward energy digital transformation with built-in AI and blockchain solutions. EnHelix award-winning solution brings benefits of blockchain for security, transparency and automation and AI to drive profitable decisions. EnHelix ESG tools with Artificial Intelligence to monitor and track impacts and reputation risk and aligns with U.N. Sustainable Development and Sustainability Accounting Standards Board (SASB) Goals. Embedded artificial intelligence and blockchain technologies enabling your IT teams and consultants with the tools and agility they need to fast forward digital energy transformation. Open platform for enterprise IT developers and consultants with free SDK and cloud APIs – flexibility to customize and extend commodity trading solutions with no restrictions. -
21
Whistle Messaging
Whistle Messaging
Travelers, more than ever before, are demanding contactless experiences. Now is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive reviews, streamlines operations, and integrates with 50+ property management systems. TryWhistle Free! Travelers, more than ever before, are demanding contactless experiences and easy, instant communication with their hotel. Whistle’s easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, streamlines operations and more. Use artificial intelligence chatbot that is designed to be personalized and drive more bookings and enhance the guest experience. -
22
Property Helix
Cramer Development
Property Helix is the smarter and more flexible way to keep your leases, properties, tenants and employees organized on track. Property Helix operates securely over the internet and allows all of your employees to directly access the information they need no matter where they are. Centralize internal communication. Track and manage maintenance requests. Charge and receive rent payments. Apply late rent charges and send email and post notices. Track and streamline communication with tenants via email or post. Easily manage leases, sub-leases, and room-mate changes. Property Helix does not require any special software or servers and runs securely through any web browser. Save time and expense on your IT budget and manage your business from anywhere in the world. Keep organized by tracking essential data on all of the units, buildings, and complexes under your management. Access your database of information securely from anywhere via the internet.Starting Price: $99.00 -
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BMC Helix Digital Workplace
BMC Software
Interact with channels that can be configured for more value-added experiences. No matter what channel you choose, integrated intelligent knowledge capabilities help you readily locate information to maintain productivity and job satisfaction. Employees expect to use modern tools to do their jobs, from anywhere, at any time, on any device. With BMC Helix Digital Workplace, employees can use multiple channels to find information, request services, and solve problems. Fully supported and embedded cognitive virtual agent delivers a personalized and intelligent end-user experience delivered to you. BMC Helix Virtual Agent understands your questions in the natural language of your choice. -
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INTELITY
Intelity
INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices. -
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GoDesk
GoDesk
Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times -
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Prefme
Prefme
All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing. -
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Instio GEM
Instio
Communicate with guests before, during and after their stay to enhance the guest experience. Instio GEM automated communication platform helps you to communicate with your guests - pre,during and post stay. It provides timely communication with your guests automatically, thus enhancing your guest experience. Our platform directly connects operations teams and guests through SMS, Email and in-app messages. Create automated messages that handle your most time-consuming, routine messages and we’ll automatically send them out based on the triggers you set. Automate your communications such as check-in and check-out instructions or birthday or anniversary wishes, sequences of follow-up messages such as review requests etc to save a lot of manual interactions. -
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Alliants
Alliants
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries. -
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Nonius Smart Hotel App
Nonius
How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS. -
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Duve
Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.Starting Price: €5 per room per month -
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BookingCenter
BookingCenter
Easy check-in and check-out from interactive Tape Chart. Manage bookings, flexible folio control, automated and customized letters. Full range of back-office reports including Occupancy, Bookings, Revenue, Batch and many more. MyCard© PCI Compliant | EMV Payment Gateway – Latest POS Hardware. Automatic Authorizations. Swipe/Tap/Dip with ethernet and wireless devices. Use un-attended in a Kiosk for total property automation. Design your own Booking Engine using industry APIs. Use our Concierge & Request System with APIs and Webhooks for staff and guest communication. From pre-arrival to in-house Guests, APIs make your property run as creatively as you. Seamless two-way integration to all GDS and major OTAs, including multiple rates, availability, and bookings.Starting Price: $50 per month -
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BMC Helix Continuous Optimization
BMC Software
Optimize IT resource cost and capacity with continuous insights and automated actions. BMC Helix Continuous Optimization helps IT organizations effectively plan for changes in business demand and continuously optimize both IT cost and capacity. Get ahead of changing business demands. Make informed decisions with visibility and insights into IT resource use and cost. View IT resource use and cost across your hybrid environment. Identify risk, efficiency, and cost of IT resources by business services, applications, or technology. Create self-service views of cloud cost or resource use that meet the needs of your stakeholders. Visually identify applications, technology, or other resource groupings to manage with BMC Helix Discovery integration. Gain daily insights into your cloud resource use and spend. -
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BMC Helix ITSM
BMC Software
BMC Helix ITSM is an integrated, AI-driven service management platform designed to improve support outcomes, speed resolution, and modernize IT operations. It uses agentic AI to automate tasks, surface insights, and guide service teams with intelligent recommendations. Unified knowledge management and conversational assistants enable faster, more accurate responses for both agents and end users. AI-powered incident clustering and risk analysis help organizations detect issues earlier and reduce change-related failures. With integrated discovery, AIOps insights, and seamless collaboration across service and operations teams, Helix ITSM ensures proactive, data-driven decision-making. The result is a more resilient service environment with dramatically improved efficiency, productivity, and user satisfaction. -
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MyStay
MyStay
Contactless solution for the smoothest guest journey imaginable. MyStay is a solution that will raise your services and revenues to a brand new level. For both hoteliers and travelers. We are proud that MyStay Free Contactless Kit was chosen by the United Nations World Tourism Organization (UNWTO) supported by the World Health Organization (WHO) as the most complete worldwide solution to mitigate COVID-19’s impact on tourism. Engage your guests with a warm welcome and offers they can use before they even arrive, i.e. hotel transfer. Lead guests to a page with a smart catalogue of your services and all the useful information they may need. Let your guests quickly find what they need and order it by one click on their mobile phone or a computer. Cut the wait time at the reception with easy online check-in. Allow guests to fill out forms comfortably in advance. Show your guests great places to visit in vicinity of the hotel with customizable map ready for mobile phones.Starting Price: €0,25 per month -
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Wind River Helix Virtualization Platform
Wind River
Wind River® Helix™ Virtualization Platform consolidates multi-OS and mixed-criticality applications onto a single edge compute software platform, simplifying, securing, and future-proofing critical infrastructure solutions in the aerospace, defense, industrial, medical, and automotive markets. The demand for more intelligence at the edge while supporting legacy applications requires industries to adapt quickly to modern software and cloud deployment practices while maintaining dedicated, long-standing software. To meet these challenges, Helix Platform allows legacy software to remain unchanged while running alongside new applications, and it provides all the benefits of a consistent, scalable, and agile platform across a wide range of edge devices. Highly regulated applications requiring robust time and space partitioning. Combining multiple workloads without certification requirements. -
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icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
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Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency. -
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BMC Helix Enterprise Service Management (ESM) is a SaaS solution designed to enhance user experiences through intelligent automation, unified workflows, and rapid customization. It helps businesses deliver a seamless service management platform that extends beyond IT to include functions like HR, facilities, finance, security, customer service, and agile DevOps. The platform simplifies complexity across people, applications, workflows, and communications in both cloud and hybrid cloud environments. With BMC Helix ESM, businesses can improve productivity, collaboration, and service response times by leveraging AI/ML for the autocorrelation of incidents and reducing manual effort. It also integrates AI, machine learning, and robotic process automation to optimize workflows, enhance real-time insights, and enable proactive problem management. Additionally, it supports both agile and traditional DevOps practices, offering tools for service request automation, demand planning, and more.
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Agilysys Digital Marketing
Agilysys
Automate guest email and SMS marketing communications to stay connected with guests throughout the guest journey. Whether your message is triggered at time of reservation, check-in/out or is part of an automated campaign, you can make every communication feel personal and relevant. Provide personalized content & offers. Each guest message is tailored to the specific nature of the guest, their history, and their stay, generating both service and revenue opportunities. The easy-to-use, powerful message editor allows you to quickly create offer templates using your branding with a simple drag & drop interface that optimizes your messages for both mobile and desktop viewing. A cloud-based, intuitive PMS that allows you to focus on connecting with your guests on a personal level to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction. -
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Akia
Akia
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to. -
41
aavgo
aavgo
aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.Starting Price: $9.99 per room per month -
42
IRIS Guest
IRIS
IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.Starting Price: $120 per month -
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helix id
helix id
With the helix id Wallet you get the best of WEB2 and WEB3 directly on your smartphone - everything you need is always at hand, Developed for a connected WEB2 and WEB3 world, gives you control over your personal data and it enables a digital lifestyle, without hurdles and complicated processes.Starting Price: Free -
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Enso Connect
Enso Connect
Enso Connect is an AI-powered guest experience platform designed for vacation rentals and boutique hotels. It offers a comprehensive suite of tools to digitize and monetize every aspect of the guest journey. Enso Connect's "Boarding Pass" is a customizable web app that consolidates digital check-in/out, smart lock access, guest verification, personalized upsells, and digital guidebooks into a single interface. EnsoAI enhances communication by providing sentiment analysis, automated responses, and multi-language support across channels like SMS, email, WhatsApp, and OTA messaging. The unified inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to drive repeat and direct bookings. Custom automations using "If This, Then That" logic allow for tailored workflows, such as triggering specific messages based on guest actions or booking channels.Starting Price: Free -
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Runtriz
Runtriz
Runtriz guest engagement begins with mobile messaging, emails, and promotions to increase awareness and interest for potential guests. By highlighting features, amenities, and local attractions, you raise your property profile and encourage direct bookings. After booking, Runtriz solutions offer early check-in, upgrades, and staff recommendations, extending the length of stay and increasing revenue. Guests can also start direct chats and messaging with staff to make special requests for their room, event, or activities. Engagement opportunities continue during the stay with Runtriz solutions such as mobile key, F&B ordering, mobile check-in, mobile pay, and chat provide guest engagement that increases revenue. Push notifications sent during the stay provide guests with tailored promotions, attraction information, amenities scheduling, transportation, and event information. Mobile in-room controls for TV, lighting, thermostat and electronic devices. -
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DigiValet
DigiValet
The system enables guests to control their room, access videos, order services, do an express checkout. The guest can do all this and many things more from an iPad provided by the hotel. Since the system is interconnected to the hotel's existing Property Management, Point of Sales and Room Management Systems, guests have access to their bill in real time and can check out without spending time at the front desk. The F&B department can push offers to guests through the tablet and any order from the guest will be automatically added to their account. Digivalet also offers top quality entertainment and connects with cable TV, full HD Video on Demand and music. The Apple interface transforms the once tiresome experience of accessing content to a pleasant one, as the guest can search for movies by actors, read the synopsis and view the trailer before launching the video on its TV. -
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Loopon
Loopon
Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.Starting Price: €100 per hotel per month -
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Zenya
Zenya
Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience. -
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SABA Chatbot
SABA Hospitality
Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language. -
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Ireckonu
Ireckonu
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication.
